• concepts
  • characters
    • brent
  • ABCs
    • arbitrary deadlines (urgent date-driven project)
      • impact: on real people, motivation & culture
    • waterfall project management
    • hero-driven development (brent)
    • no visibility of WIP (what’s on your TODO list right now?)
      • list of organisational commitments
    • last-minute urgent meetings
      • impact: waste of time with no understanding of whether meeting was effective
    • single node (team or individual) lodged in major workflows
  • quotes
  • principles
  • leadership
    • goal: ensure the fast, predictable and uninterrupted flow of planned work which has value to business, whilst minimising impact & disruption of unplanned work. to provide stable, predictable, secure delivery
  • actions